Privacy & Cookies
Here at Canaltravel we want you to reassure you that your privacy is respected and safe in our hands. We only ever collect information from you that helps us to help you get the most out of your visit to our sites.
What is a cookie?
A cookie is simply a small text file. It isn’t a program and doesn’t actively do anything on your computer.
to make your visit to our site smoother. So, for example, it remembers what you add to your itinerary or allows you to share content with friends on social networks. It also remembers your preferences and so allows us to customise our site according to your individual interests.
to monitor and measure what visitors do on our website. This allows us to know what areas of the site are popular, how often visitors come back, where they come from, whether they are using a PC or a mobile device and so on. Knowing how our site is being used means we can enhance users’ experience in future.
When visiting Canaltravel’s websites you may have the following cookies placed on your computer:
This cookie lasts for the duration of your visit. It is destroyed when you close the browser or navigate away from the Canaltravel site you are browsing.
Session tracking cookie
These cookies are set on your first visit to any of the Canaltravel websites. They last longer than the duration of your stay and are used to help us understand which parts of our sites are regularly visited and how we can improve the service we deliver.
Visit tracking cookie
These cookies are used by Canaltravel to track repeat visitors to our sites. We do this so we can build up a picture of how visitors use our sites and how best to improve our service. These also allow us understand if visitors have booked accommodation through one of our sites.
Because of the way our site operates, cookies are needed to allow some of its functionality to work and therefore we recommend that you accept them.
However, if you choose to opt out of receiving our cookies, please understand that although you can still use our site, some functions may not work and your experience may not be as smooth or as enjoyable as we aim to deliver for all our users.
If you still decide to opt out, you have two options:
You can adjust the settings on your internet browser to prevent cookies being downloaded. How this is done varies according to which browser you are using and we recommend you refer to the appropriate online help guides.